How can I place my subscription on hold?Updated 9 months ago

If you need to put your subscription on hold, it can easily be done in just a few clicks. Should there be any specific products you wish to pause or continue receiving, please follow these steps.

Accessing you account Dashboard:

• Go to the login page
• Log into your account
• Once on the main account page, click on "Manage Subscriptions"

Managing Your Subscription: 

a. Rescheduling:

• Click "Reschedule"
• Choose to delay for 1-2 weeks or select a specific date

b. Skipping an Order:

• Click "Skip"
• The next order will be scheduled for the following interval (e.g., 3 months later)

 c. Pausing your subscription:

• Click on 'cancel'
• Option to pause for 1, 2, or 3 months

By managing your subscription preferences, you can ensure that you only receive the products you want, at the frequency that suits you best.