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Subscription

How do I update my subscription items?

Accessing the Dashboard:. Managing Your Subscription. Modifying Products:

How do I skip a subscription shipment?

Accessing the Dashboard:. Managing Your Subscription:. Skipping an Order:

How do I manage my Subscription?

How to Manage Your Dirt Subscription:

What if I never received my item from a subscription due to it being out of stock?

We apologize for any inconvenience if you haven't received an item from your subscription because it was out of stock. If a product has been discontinued or temporarily out of stock, we would be happy to arrange for a shipment of a substitute, if tha

How can I place my subscription on hold?

If you need to put your subscription on hold, it can easily be done in just a few clicks. Should there be any specific products you wish to pause or continue receiving, please follow these steps. Accessing you account Dashboard:. Managing Your Subscr

How can I change the frequency of my subscription shipments?

Altering the frequency of your subscription shipments is a simple process. With just a few clicks in your subscription dashboard you can change the frequency. Follow these steps and you'll be all set. 1. Access the Dashboard:. 2. Find the item you'd

What should I do if I receive an unwanted product in my subscription?

If you receive a product that you did not intend to subscribe to or do not wish to keep receiving, you have the option to make changes to your subscription. Contact our customer service team to remove any items from your subscription that you no long

What happens if my order has been processed but I've canceled my subscription?

Once you have requested to cancel your subscription, we take immediate action to update your account status. However, if your order has already been processed or is in fulfillment at the time of cancellation, it will still be shipped out. Rest assure

How can I cancel my subscription?

If you need to cancel your subscription, you can do so at any time. Simply log into your account, click on "Manage Subscriptions," and follow the prompts to cancel. Our subscription service is designed to provide flexibility and convenience, allowing

How can I change the items in my subscription?

To tailor your subscription, simply:1. Log into your account on our website.2. Click on 'Manage Subscriptions.'3. Modify your product selection within your subscription list, ensuring you save your new preferences. It is important to adjust your subs

How will I be informed about a change or substitute in my order?

In certain instances, like stock shortages, we may propose a substitution for your original order. We'll offer the nearest equivalent and notify you of any changes, including necessary discount codes as compensation for the inconvenience. Should such