If you need to cancel your order, please contact us immediately at [email protected]. If your order has not yet been processed, we will cancel it and issue a full refund. If the order is already processed, please refer to our Returns & Excha
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. You can reach them at [email protected]. Include a photo of the item received and the name of the mis
If your order appears incomplete, keep in mind that it may be shipped in multiple packages from different locations due to inventory levels across our warehouses. You should receive separate tracking information for each package. If you have concerns
We apologize if your package arrived empty or tampered with. Please respond with your order number to assist in our investigation. For an expedited resolution, providing a photo of the package as you received it is highly beneficial. We will take app
For any billing discrepancies or suspected fraudulent charges, please send a screenshot of the charges so we can investigate the matter further. We aim to resolve these issues promptly and ensure your account reflects only the transactions you have a
If you receive a tongue scraper with an issue, such as sharp grooves near the handle that cause discomfort, please reach out to us immediately. We are committed to ensuring that your experience with our products is completely positive. To resolve thi